Experienced Service Advisor
Swickard Auto Group
📍 Palo Alto, California, United States
Job Description
Palo Alto, CA | Mercedes-Benz | Premium luxury brand | Silicon Valley | 2+ years experience | Veterans encouraged to apply | $50,000 - $120,000+ OTE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Mercedes-Benz of Palo Alto, we serve one of the most discerning luxury markets in the country. Our guests are sophisticated, time-conscious, and hold every service interaction to a high standard. The Service Advisor is the person who earns and keeps that trust -- from the first write-up to the moment the keys are handed back.
WHAT YOU'LL DO
• Serve as the primary point of contact for guests throughout the service process -- from write...