Experienced Hotel Manager Position

Johnston Canyon Resort

📍 banff, ab, Canada

Full-time Other-General

Job Description

Join Johnston Canyon Resort as an Experienced Hotel Manager in Banff, Alberta. Oversee daily operations, drive customer satisfaction, and lead staff in delivering exceptional service.

As a full-time Hotel Manager, you will develop operational policies, hire and train staff, and ensure a welcoming environment for all guests. You will handle budgets, supplier negotiations, and assist guests with special needs, showcasing your client-focused mindset. Efficient multitasking is essential as you address customer inquiries and manage maintenance tasks.

Key Responsibilities: • Implement policies for effective hotel operations • Hire and conduct staff training sessions • Monitor budgets and manage hotel expenses • Facilitate negotiations with suppliers and clients • Oversee guest feedback and concerns resolution

Requirements: • Proven experience in hotel management roles • Knowledge of MS Excel and CRS applications • Strong leadership and customer service skills • Cap...
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