Experienced Business Analyst for Enercare

Enercare Inc.

📍 markham, on, Canada

Full-time Other-General

Job Description

Drive innovative customer solutions at Enercare as a Business Analyst in Digital Customer Experience. Engage in developing user-friendly platforms and improving digital interactions.
Based in Markham, ON, this full-time role at Enercare requires leadership in understanding customer needs and translating them into actionable projects. Work under the guidance of the Director of Digital Customer Experience, supporting operational excellence and growth through Agile methodologies and stakeholder collaboration.
Key Responsibilities:
• Collaborate with stakeholders to identify and document requirements
• Conduct workshops for defining scope and solution design
• Support sprint planning by ensuring clear requirement definitions
• Document business rules and functional needs for projects
• Facilitate system testing and user acceptance processes
Requirements:
• Bachelor’s degree in a relevant field
• Minimum 3 years in a Business Analyst capacity
• Familiarity w...
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