Executive - Product Support

RazorSign

📍 pune division, maharashtra, India

Full-time Software Development

Job Description

Job Title: Executive – Product Support

Company: PracticeLeague Legaltech Pvt Ltd. (RazorSign)

Work Mode: Work from Office

Working Days: Monday to Friday

Location: Baner, Pune


Job Description

We are seeking a customer-focused, enthusiastic, and proactive Product Support Executive with strong communication skills to join our growing team. In this role, you will work closely with clients to understand their issues, assist with product configuration, and ensure seamless usage of our platform.


Roles and Responsibilities

  • Deliver exceptional client service in a proactive, timely, and efficient manner.
  • Communicate confidently with clients to understand and interpret issues.
  • Take end-to-end ownership of client queries and ensure closure within defined...
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