Executive - Payments, Partnerships, Fintech Ecosystems (Terminal Vendor & Management)

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Overview
This position is responsible for supporting the day-to-day operational functions within the
Terminal & Vendor Management unit
. The role involves managing the entire lifecycle of point-of-sale (POS) terminal deployment and retrieval, ensuring all vendor activities meet the bank's Service Level Agreements (SLAs), and maintaining accurate reporting for the Merchant business.

Responsibilities
Terminal Operations & Logistics

• Handle and prepare all deployment, retrieval, reprogramming, and tag on requests that need to be sent to terminal vendors on a daily basis.
• Follow up with terminal vendors once deployment and retrieval requests have been attended by ensuring the Job Sheet is sent over to the bank.
• Compile a list of completed deployments and prepare for the installation date capturing in the Card system.
• Update the terminal deplo...