Job Description
Summary Duties and Responsibilities
- Responsible for delivering excellent guest service at all times and maintain high standards of cleanliness and presentation in all guest rooms, public areas, back-of-house areas, and outlets.
- Conduct regular scheduled facility inspections including guest rooms, public and back-of-the-house areas to ensure adherence to cleanliness and maintenance standards.
- Management of the onsite laundry day-to-day operations.
- Continuously upskill and develop the housekeeping team members.
- Performance management and discipline of staff.
- Procurement, management, and control of all linen, amenities, guest supplies, cleaning and chemical supplies and operating equipment.
- Prepare reports and provide all relevant information to the General Manager pertaining to stock takes, budgets, maintenance snag reports, safety audits etc.