Executive Director, Direct-to-Patient Platform
M
Merck
📍 Rahway, NJ, United States
Job Description
**Job Description**
The Executive Director, Direct-to-Patient Platform, owns the day-to-day operating model for the Direct-to-Patient (DTP) Platform vertical, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows.
The Executive Director leads vendor strategy and governance, defines operational readiness and performance management approaches, and scales proven DTP capabilities across brands without redesigning the model each time. Partners across specialty pharmacy, fulfillment, digital, legal, and compliance to keep channel operations running and the patient experience consistent.
**Key Responsibilities:**
+ Define direct-to-patient platform operating model, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows
+ Lead DTP platform vendor strategy and governance, including vendor selection, contracting, performance man...
The Executive Director, Direct-to-Patient Platform, owns the day-to-day operating model for the Direct-to-Patient (DTP) Platform vertical, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows.
The Executive Director leads vendor strategy and governance, defines operational readiness and performance management approaches, and scales proven DTP capabilities across brands without redesigning the model each time. Partners across specialty pharmacy, fulfillment, digital, legal, and compliance to keep channel operations running and the patient experience consistent.
**Key Responsibilities:**
+ Define direct-to-patient platform operating model, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows
+ Lead DTP platform vendor strategy and governance, including vendor selection, contracting, performance man...