Executive Business Operations

DKSH

📍 petaling jaya, selangor, Malaysia

Full-time Management & Operations

Job Description

About The Role

The Business Operations Executive ensures the smooth and efficient running of day-to-day operations for assigned client accounts within DKSH's Healthcare business. This role is instrumental in driving operational excellence, cross-functional alignment, and strong client satisfaction by serving as a key bridge between clients and internal teams.

What You Will Deliver

  • Ensure seamless daily operations and fulfillment of client requirements in line with agreed service levels, serving as the primary point of contact for assigned clients and agencies on all operational matters while building and maintaining strong relationships with internal and client teams
  • Drive cross-functional coordination across Marketing, Trade Marketing, Supply Chain, and other departments, covering co-packing activities, Point-of-Sale (POS) material inventory management, material master updates, pricing, product hierarchy, and labeling documentation