Events & Guest Service Supervisor

Position Summary:
The Events & Guest Services Supervisor is responsible for overseeing daily guest service operations and coordinating onboard events to ensure an exceptional guest experience.

This role supervises and assists with guest inquiries and issue resolution, manages event logistics and scheduling, and acts as a key liaison between guests and shipboard departments. The position supports seamless communication, efficient problem-solving, and the successful delivery of entertainment, enrichment, and special events throughout the voyage.

Key Responsibilities:

• Plan, organize, and supervise pre-planned or last-minute group events, including preparation, setup, venue planning, and all other requirements.

• Communicate and coordinate any group or wedding-related requests with the relevant onboard leaders, ensuring each department is awa...