EV Driver Experience Specialist

A vehicle leasing company in Greater London is seeking a Customer Operations Specialist to provide exceptional service throughout the leasing journey. This role involves managing driver interactions, ensuring feedback is positive, and handling complex situations with empathy and professionalism. Ideal candidates should have excellent phone manners, show a passion for helping others, and thrive within a dynamic team environment. An interest in electric vehicles is advantageous. The position supports hybrid working arrangements.
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