Estimator & Insurance Support

A growing US-based roofing contractor is building out its remote support team, and this role is the operational backbone of that effort. As an Estimator & Insurance Support Coordinator, you keep the sales pipeline moving, claims progressing, and clients informed — so nothing falls through the cracks.

This is not a passive data-entry seat. You'll review the pipeline daily, notice when a job has stalled or information is missing, and act on it — chasing sales reps for details, following up with insurance companies on active claims, and keeping the CRM accurate and current. You'll work alongside field sales representatives and report directly to an operations manager who relies on you to surface problems early.

The role combines four recurring rhythms: CRM and pipeline management, outbound insurance claim follow-up by phone (~2 hours daily), template-based client communication, and client-facing photo reports, plus estimating support using company te...