Equipment Service Engineer II

Position Overview

The Equipment / Automation Service Engineer II role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory equipment. The Equipment / Automation Service Engineer II play a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner.

The Engineer II will play a crucial role in fostering positive interactions, provide technical support, and ensure that customer needs are met in a timely and professional manner. The Engineer II will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of laboratory equipment. The individual in this role will act as a point of contact for escalated equipment-related issues by junior and senior members of the service team. The Engineer II partners with the Service Leadership on the team to escalate concer...