Epicor Operations Consultant
ComTec Solutions
📍 Rochester, New York, United States
Job Description
JOB SUMMARY:
As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
· Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training
· Communicate with customer to determine needs, and contribute solution design as well as overall business strategy
· Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
· Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve...