EOI - Passenger Services Supervisor

We're currently seeking expressions of interest from team members for the position of Service Delivery Supervisor on a full-time basis. This is an opportunity for people looking to build a career in leadership.

The Service Delivery Supervisor is responsible for the day-to-day operational management of Passenger Services, ensuring we deliver an efficient, effective service that meets and exceeds both company and client expectations.

Position Overview

• Oversee a customer-focused Passenger Services operation, including supervision, organisation and coordination of all work areas during a shift
• Provide on-the-job coaching, training and feedback to drive high performance and service excellence
• Allocate resources efficiently to meet operational & SLA requirements
• Monitor business processes and procedures to ensure compliance with industry standards, legislation and dnata Airport Service...