Entry level opportunity

Focus Resourcing

📍 Caversham, Berkshire, United Kingdom

Full-time management

Job Description

Our prestigious client is looking for a Customer Support Administrator to join their friendly and supportive team. This is an excellent opportunity for someone looking to start or develop their career in customer service and administration. Full training will be provided, so if you're organised, enjoy helping people, and have a positive attitude, we'd love to hear from you.

The main purpose of this role is to provide excellent support to both existing and prospective customers, ensuring enquiries, requests, and issues are handled professionally and efficiently from start to finish.

Job Type: Permanent
Working Hours: Monday - Friday, 8:30am - 5:00pm
Location: Reading (Office Based)
Salary: £25,000 Key Responsibilities:

As a Customer Support Administrator, you will:

Be the first point of contact for customer enquiries via phone and email.
Log customer requests and update records using internal systems (full training provided).
Schedule engineer ...
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