Enterprise solutions specialist ii (guadalajara)

Enterprise Solution Specialist II Essential Duties and Responsibilities Full understanding of business process requirements with ability to identify process or system gaps and appropriate resolutions Have strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teams Ability to write valid functional specification documents including understanding of table structures, fields and entity relationships. Ability to mentor ESS I team members Effectively drive business system process and integration improvements with business process owners Serve as escalation point for troubleshooting issues per OLA and SLA Provide functional advice and assistance to other IT teams as necessary Participate in the exchange of ideas and information within the project / department personnel Provide status updates of assigned projects to the project team Ask questions; encourage input from team members Communica...

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