Job Description
Position Description :
The Enrollment Specialist is responsible for managing member enrollment and eligibility information for employer groups. This includes processing enrollment changes, updating member records, researching discrepancies, and ensuring all information is accurately reflected in Sentara's systems. Accuracy is critical because errors can impact a member's health coverage, pharmacy access, and claims processing.
Key Responsibilities
+ Process enrollment and eligibility updates for group health plan members.
+ Review and maintain member data from emails, applications, and electronic enrollment files.
+ Research and resolve enrollment issues and system discrepancies.
+ Respond professionally to customer and group inquiries through email.
+ Ensure all updates are completed accurately and in a timely manner.
+ Manage a high volume of work while maintaining quality standards.
Job Type &...
The Enrollment Specialist is responsible for managing member enrollment and eligibility information for employer groups. This includes processing enrollment changes, updating member records, researching discrepancies, and ensuring all information is accurately reflected in Sentara's systems. Accuracy is critical because errors can impact a member's health coverage, pharmacy access, and claims processing.
Key Responsibilities
+ Process enrollment and eligibility updates for group health plan members.
+ Review and maintain member data from emails, applications, and electronic enrollment files.
+ Research and resolve enrollment issues and system discrepancies.
+ Respond professionally to customer and group inquiries through email.
+ Ensure all updates are completed accurately and in a timely manner.
+ Manage a high volume of work while maintaining quality standards.
Job Type &...