Engineering Technical Support (1st Shift)

Summary:

Provide on-site technical support to production during 1st shift. Troubleshoot failed units, assist with assembly issues, and support root cause investigations. Escalate recurring problems to engineering and assist with implementing corrective actions.

Key Responsibilities:

Troubleshoot mechanical/electrical issues on failed units.

Support production teams with technical issues in real time.

Document failures and coordinate rework activities.

Maintain accurate records and update work instructions as needed.

Communicate recurring issues to engineering for resolution.

Preferred Candidate:

Associate degree or equivalent experience in a technical field.

2+ years in manufacturing, technical support, or troubleshooting role.

Ability to read drawings/schematics and use diagnostic tools.

Strong communication and pr...