Engineering Manager – DevEx & Customer Operations
N
Nutanix
📍 San Jose, CA, United States
Job Description
**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
At Nutanix, we are obsessed with delivering exceptional customer experience. As an Engineering Manager in the DevEx (Development Extension) organization, you will lead a highly customer-centric engineering team operating at the intersection of production operations, customer escalations, and product engineering. DevEx acts as an extension of core engineering, owning critical customer issues in production while driving serviceability, tooling, and product improvements that enhance reliability at scale. You will provide both technical leadership and operational direction, guiding a team through complex multi-layer system debugging while acting as a trusted advisor to strategic accounts and internal stakeholders.
**About the Team**
The DevEx organization is a globally distributed team of high-performing systems and operations engineers. We operate with a strong culture of ownership, accountabil...
**The Opportunity**
At Nutanix, we are obsessed with delivering exceptional customer experience. As an Engineering Manager in the DevEx (Development Extension) organization, you will lead a highly customer-centric engineering team operating at the intersection of production operations, customer escalations, and product engineering. DevEx acts as an extension of core engineering, owning critical customer issues in production while driving serviceability, tooling, and product improvements that enhance reliability at scale. You will provide both technical leadership and operational direction, guiding a team through complex multi-layer system debugging while acting as a trusted advisor to strategic accounts and internal stakeholders.
**About the Team**
The DevEx organization is a globally distributed team of high-performing systems and operations engineers. We operate with a strong culture of ownership, accountabil...