Engineering Customer Relationship Manager

Minimum Requirements:

• Matric (Grade 12) with mathematics
• Automotive Part Manufacturing Experience – important
• Understanding of fasteners and metallurgy - important
• Strong experience in fastener sales function – management of key accounts
• Qualification in engineering and sales – highly preferential
• Knowledge on customer forecasting and forecasting tools like Turbocash or Pastel and or SAP
• Advanced MS Excel (pivot tables and V-lookup) and Pastel Evolution
• Good communication skills both written and verbal
• Understanding of exchange rates, freight costs, etc.
• Strong understanding of PPAP.
• Own Vehicle

Key Focus:

The key focus areas of this role include:

• Driving weekly customer invoicing against budgets;
• Customer liaison on all queries, disputes, and quality matters;
• Analyzing customer us...