Job Description
Job Description
Insight Global is looking for an Engagement Manager to join one of the top healthcare systems in the Tri-State area. This person will serve as a strategic partner between clinical departments, patient access operations, and analytics teams. This individual is responsible for supporting and improving front-end patient experience and access workflows, with a focus on appointment scheduling, referral management, provider template optimization, patient throughput, and access-related performance metrics. This role leverages patient access and operational data to identify workflow inefficiencies, improve patient experience, increase provider utilization, and drive revenue growth through better access and scheduling performance. The Engagement Manager works closely with Consumer Engagement Center leadership, department administrators, physicians, and operational stakeholders to develop data-driven recommendations and implement process improvements.
We are a company...
Insight Global is looking for an Engagement Manager to join one of the top healthcare systems in the Tri-State area. This person will serve as a strategic partner between clinical departments, patient access operations, and analytics teams. This individual is responsible for supporting and improving front-end patient experience and access workflows, with a focus on appointment scheduling, referral management, provider template optimization, patient throughput, and access-related performance metrics. This role leverages patient access and operational data to identify workflow inefficiencies, improve patient experience, increase provider utilization, and drive revenue growth through better access and scheduling performance. The Engagement Manager works closely with Consumer Engagement Center leadership, department administrators, physicians, and operational stakeholders to develop data-driven recommendations and implement process improvements.
We are a company...