Job Description
The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life‑cycle for our customers, from orchestrating the engagement to successful delivery and beyond.
As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow‑up of our professional services and training engagements. This role is a strategic and cross‑functional position that will partner closely with Sales, Customer Success, Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services.
The impact you will have:
- Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission.
- Collaborate with the sales counterpart and engage early in the sales process to seek to unde...