Job Description
This range is provided by Ecotricity. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
About The Role
Working within the Industry Operations Department, this position will work to improve our Customer and Industry Data integrity by ensuring all customers are onboarded/offboarded correctly and resolving any disputed transfers and losses, all while delivering exceptional customer service to all internal and external customers. You’ll also ensure that all vulnerable customers, where requested, are correctly added to the Industry Priority Service Register.
The department itself is a fast‑paced & ever‑changing environment, dealing with the integrity of the read data held both internally and across all industry bodies.
Core responsibilities:
- Work through allocated industry exceptions as assigned by the Industry Operations team leader
- Support in...