Job Description
Join Enercare as a Capacity Analyst in Markham, focusing on workforce capacity planning and data integrity. This role emphasizes accurate forecasting and optimizing scheduling to meet demand needs.
As a Capacity Analyst reporting to the Capacity Manager, you will enhance operational efficiency across all planning horizons. This position requires analyzing historical volumes, recommending staffing adjustments, and collaborating closely with the IT team to ensure accurate system configurations. Your expertise will bridge planning strategies and field execution while you ensure effective demand and capacity alignment.
Key Responsibilities:
• Reduce scheduling cases through intra-day review and planning
• Translate forecasts into capacity requirements by various factors
• Analyze seasonal trends and productivity metrics continuously
• Track forecast accuracy and implement corrective actions
• Monitor schedule quality and optimization
Requirements:
• Diploma or de...
As a Capacity Analyst reporting to the Capacity Manager, you will enhance operational efficiency across all planning horizons. This position requires analyzing historical volumes, recommending staffing adjustments, and collaborating closely with the IT team to ensure accurate system configurations. Your expertise will bridge planning strategies and field execution while you ensure effective demand and capacity alignment.
Key Responsibilities:
• Reduce scheduling cases through intra-day review and planning
• Translate forecasts into capacity requirements by various factors
• Analyze seasonal trends and productivity metrics continuously
• Track forecast accuracy and implement corrective actions
• Monitor schedule quality and optimization
Requirements:
• Diploma or de...