Job Description
**Overview**
**_JOB TITLE:_**
End User Support Tier 1.5
**_CAYUSE COMPANY:_**
Cayuse Shared Services
**_LOCATION_**
Pendleton, OR
**_SALARY:_**
$16.00 - $20.00
**_EMPLOYEE TYPE:_**
Full-Time Hourly Non-Exempt
**_TRAVEL_**
No
**_RELOCATION_**
No
**The Work**
The End User Support position is the first line of support in the IT department and provides direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware and software troubleshooting skills are required.
This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables
...
**_JOB TITLE:_**
End User Support Tier 1.5
**_CAYUSE COMPANY:_**
Cayuse Shared Services
**_LOCATION_**
Pendleton, OR
**_SALARY:_**
$16.00 - $20.00
**_EMPLOYEE TYPE:_**
Full-Time Hourly Non-Exempt
**_TRAVEL_**
No
**_RELOCATION_**
No
**The Work**
The End User Support position is the first line of support in the IT department and provides direct support to employees, clients, and business guests. This includes receiving, prioritizing, documenting and actively resolving end user help requests through a ticketing system. Basic hardware and software troubleshooting skills are required.
This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables
...