End User Support Technician

ICONMA, LLC

📍 United States, United States, United States

Full-time other-general

Job Description

Our Client, an IT Services and Consultant company, is looking for an End User Support Technician for their Redmond, WA location. Responsibilities:


+ The Technical support role is pivotal in ensuring seamless end user support within our organization.

+ With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.

+ Manage inventory of desktop hardware and software, ensuring availability and proper functioning.

Requirements:

+ Strong understanding of desktop/laptop/mobile device support principles and practices

+ Excellent communication skills

+ Flexibility to support users in office as well as Factory floor where applicable.

+ This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.

+ The position is based in the office, with no travel requirem...
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