End User Support Technician at Compugen

Compugen Inc

📍 tiverton, on, Canada

Full-time IT & Technology

Job Description

Join Compugen as an End User Support Technician, providing onsite technical support for end-user computing within a secure environment. Bring your expertise in Windows support and device deployment to enhance user experiences.

Compugen is seeking a hands-on End User Support Technician to deliver technical assistance in desktop and laptop environments. The ideal candidate will be responsible for imaging, troubleshooting, and maintaining hardware and software. This position requires an active Security or Nuclear Clearance and a strong background in customer service and operational support.

Key Responsibilities:
• Image and deploy desktops and laptops with enterprise tools
• Troubleshoot hardware and software issues effectively
• Provide onsite and remote support for end users
• Manage user onboarding and hardware refreshes
• Maintain documentation on incidents and asset management

Requirements:
• Active Security C...
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