End User Support Specialist
S
Sharp Brains Solutions
📍 madrid, kingdom of spain, Spain
Job Description
Hiring: EUC / Desktop Support Engineer (L1) | Onsite | Madrid, Spain | Full-Time B2B Freelance Contract
We are currently hiring an EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Madrid, Spain. This opportunity is ideal for professionals with hands‑on experience in desktop support, end‑user computing, deskside troubleshooting, and enterprise IT environments.
Responsibilities
Provide onsite desktop/deskside support for hardware, software, and network‑related issues
Perform IMAC (Install, Move, Add, Change) and break/fix activities
Manage device lifecycle activities including imaging, deployment, configuration, patching, and upgrades
Support Windows 10/11 environments and basic macOS troubleshooting
Troubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devices
Work with SCCM, Microsoft Intune, and ServiceNow for device management and ticket handling
Handle Active Directory user adminis...
We are currently hiring an EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Madrid, Spain. This opportunity is ideal for professionals with hands‑on experience in desktop support, end‑user computing, deskside troubleshooting, and enterprise IT environments.
Responsibilities
Provide onsite desktop/deskside support for hardware, software, and network‑related issues
Perform IMAC (Install, Move, Add, Change) and break/fix activities
Manage device lifecycle activities including imaging, deployment, configuration, patching, and upgrades
Support Windows 10/11 environments and basic macOS troubleshooting
Troubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devices
Work with SCCM, Microsoft Intune, and ServiceNow for device management and ticket handling
Handle Active Directory user adminis...