End user it services lead — drive support excellence (tijuana)

Link-Worldwide in Tijuana is seeking a qualified individual to supervise and coordinate the daily activities of End User Services Analysts.

Responsibilities

Ensure timely resolution of service desk tickets Manage vendor relationships related to end-user equipment

Qualifications

Associate's or Bachelor's degree in Information Technology Bilingual competency in Spanish and English 3-5 years of IT support experience At least 1 year in a supervisory role

Benefits

Join us to foster a customer-first mindset and drive continuous improvement. #J-18808-Ljbffr

Apply for this Position