Employment Services Client Success Manager

Position Overview

MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across multiple industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services.

We are looking for an experienced Client Success Manager to lead strategic initiatives that strengthen client relationships, drive revenue, and support long‑term growth. The role is ideal for someone with a background in staffing services and a proven ability to manage client accounts, generate leads, and deliver exceptional service.

Key Responsibilities

• Client Relationship Management: Maintain and grow relationships with existing accounts, ensuring long‑term success and satisfaction.
• New Client Onboarding: Lead the implementation of new accounts, ensuring smooth onboarding a...