Employee Benefits Account Manager

HUB International

📍 Argyle, TX, United States

Full-time other-general

Job Description

**Primary Role:**

The Employee Benefits Account Manager works collaboratively with the Producer, Account Executive and Account Administrator managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues.

Duties and Responsibilities:

+ Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs
+ Collaborates on delivering multi-year strategic plan
+ Manages projects in concert with the client including, but not limited to, all vendor implementation
+ Provides benchmarking reports to client (annually, quarterly or monthly)
+ Manages claims and coverage issue resolution for clients’ employees when elevated from HR.
+ Pr...
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