EdTech Escalation Engineer - Complex Issue Resolver

Crossover is seeking a Technical Support Specialist to diagnose and resolve complex issues affecting user experience on Alpha's learning platform. You will work directly with escalated tickets that require critical problem-solving skills.

This full-time role demands 2+ years in technical fields, fluency in English, and a proactive approach to troubleshooting with AI tools. Compensated at $30/hour, this position is essential to supporting a revolutionary education model.