EDMS Production Support Lead (L1-L2) & Incident Mgmt

10Pearls is seeking an EDMS Manager to lead production support for enterprise digital platforms, including EDMS and Digital Workers. This role is ideal for an experienced production support professional with strong technical expertise in enterprise applications, stakeholder management, and team leadership.

You will oversee application stability, incident management, platform operations, and continuous improvement while leading cross-functional teams to deliver reliable, secure, and