Ecommerce Customer Service Representative
H
Hart Medical Equipment
📍 Flint, MI, United States
Job Description
Status: Full Time
Location: Remote
Hours: 8 am - 5 pm M - F
Hart Medical Equipment offers a competitive salary and benefits package. EOE
Ecommerce Customer Service Representative
SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Assists all internal and external customers in a professional manner.
· Maintain a positive, empathetic and professional attitude toward customers at all times.
· Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.
· Coordinates home equipment service request with Dispatch for prompt delivery.
· Engage in active listenin...
Location: Remote
Hours: 8 am - 5 pm M - F
Hart Medical Equipment offers a competitive salary and benefits package. EOE
Ecommerce Customer Service Representative
SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Assists all internal and external customers in a professional manner.
· Maintain a positive, empathetic and professional attitude toward customers at all times.
· Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.
· Coordinates home equipment service request with Dispatch for prompt delivery.
· Engage in active listenin...