eCommerce Customer Service Live Chat

DASHER

📍 shah alam, selangor, Malaysia

Full-time Management & Operations

Job Description

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Official website:

What's the team function?

Customer Experience team is responsible for:

  • entire shopping experience of customer, starting from pre-sales until after-sales services
  • leaving an incomparably WOW impression to customers who support DASHER
  • upholding DASHER's vision to provide futuristic shopping experience, NOT just pushing SALES but fighting for the greatest EXPERIENCE that customers can enjoy

What's your role?

Attend to live chat enquiry received from Lazada, Shopee, Facebook, TikTok

  • Be Fast
  • Be Accurate
  • Be Sincere
  • Make Customer Happy
  • Encourage Customer to Purchase
  • Convert Customer into DASHER's friend

Who's there to support you?

Do not worry! Everything starts with training where your senior will guide you through our products information a...

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