E2E Transport Network Lead — SLA & Incident

Ericsson is seeking an E2E Expert – Access Network to manage the delivery and performance of transport network infrastructure in Shah Alam, Malaysia. The ideal candidate will serve as a liaison between operations, vendors, and stakeholders to ensure services meet SLAs.

Key responsibilities include network performance monitoring, leading incident management, and managing vendor relationships. The role requires strong expertise in optical/IP technologies and excellent communication skills.