E-commerce Operations Manager
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Zachary Daniels Recruitment
📍 Pontefract, West Yorkshire, United Kingdom
Job Description
E-commerce Operations Manager | Retail Logistics | UK travel required | £50k+ & car
About the Role
I am partnering with a National Retailer who are looking for an experienced E-commerce Operations Manager to lead the multi-site e-commerce fulfilment operation across the UK. This is a hands-on leadership role responsible for delivering operational excellence, controlling costs, driving continuous improvement, and ensuring an outstanding customer experience.
The successful candidate can be based close to one of the distribution centres but will be expected to travel regularly across the network.
Key Responsibilities
Lead end-to-end e-commerce fulfilment operations, including order processing, inventory, dispatch, and returns.
Manage performance across multiple sites, ensuring service levels and operational KPIs are achieved.
Drive efficiency, productivity, and cost-per-order improvements.
Own fulfilment budgets, forecasting, and...
About the Role
I am partnering with a National Retailer who are looking for an experienced E-commerce Operations Manager to lead the multi-site e-commerce fulfilment operation across the UK. This is a hands-on leadership role responsible for delivering operational excellence, controlling costs, driving continuous improvement, and ensuring an outstanding customer experience.
The successful candidate can be based close to one of the distribution centres but will be expected to travel regularly across the network.
Key Responsibilities
Lead end-to-end e-commerce fulfilment operations, including order processing, inventory, dispatch, and returns.
Manage performance across multiple sites, ensuring service levels and operational KPIs are achieved.
Drive efficiency, productivity, and cost-per-order improvements.
Own fulfilment budgets, forecasting, and...