Job Description
Key Responsibilities:
Product Listing & Catalog Management:
- Create, update, and optimize product listings on the ecommerce platform
- Ensure accurate product descriptions, images, pricing, and inventory levels
- Manage product categories and optimize product visibility for better sales performance
Order Processing
- Monitor and manage online orders, ensuring timely fulfillment and shipment
- Resolve customer order issues, returns, and exchanges in a professional and efficient manner
- Coordinate with logistics and warehouse teams for seamless order fulfillment
Sales & Performance Monitoring
- Analyze online sales data and track KPIs (Key Performance Indicators) to assess performance
- Develop and implement strategies to increase conversions, average order value, and customer rete...