Job Description
Join FYidoctors Lakefield as a Patient Services Specialist, where you can make a difference in patient care through exceptional service and support. Full-time hours of 30-40 per week, Monday to Friday, create a balanced work environment.
In this vital role, you will manage patient interactions from check-in to billing while performing essential pre-testing. Your commitment to customer service ensures that appointments run smoothly and that patients feel valued throughout their experience.
Key Responsibilities:
• Greet and assist patients during their visits
• Conduct necessary pre-testing for eye examinations
• Schedule appointments and manage payment processes
• Facilitate eyewear pick-ups and handle repairs
• Consistently deliver excellent customer service
Requirements:
• Previous experience in retail is beneficial
• Ability to multitask in a busy setting
• Proficient in MS Office and technology use
• Strong communication and interpersonal skills
In this vital role, you will manage patient interactions from check-in to billing while performing essential pre-testing. Your commitment to customer service ensures that appointments run smoothly and that patients feel valued throughout their experience.
Key Responsibilities:
• Greet and assist patients during their visits
• Conduct necessary pre-testing for eye examinations
• Schedule appointments and manage payment processes
• Facilitate eyewear pick-ups and handle repairs
• Consistently deliver excellent customer service
Requirements:
• Previous experience in retail is beneficial
• Ability to multitask in a busy setting
• Proficient in MS Office and technology use
• Strong communication and interpersonal skills