Duty Manager

The Peninsula Manila

📍 Makati, Metro Manila, Philippines

Full-time Other Management Occupations

Job Description

Overview of the role


Seeking an experienced and personable hospitality professional who will be responsible for the day-to-day operations of the Front Office department while overseeing the general hotel operations of the hotel ranging from basic guest services to emergency, safety and security protocols. A committed, highly passionate and well-rounded individual who is well-versed, has strong guest interaction skills and quick & logical thinker, while maintaining a proactive and anticipatory mindset.

Key Accountabilities

  • Establish and manage the Front Office department’s day-to-day operations which include arrivals, departures, groups and meeting of VIPs.
  • Analyze and summarize Managers’ and related reports and communicate proposed strategy or action to the Front Office Manager, Assistant Director of Rooms and EAM-Rooms. Works closely with fellow Department Heads of other divisions and departments for its successful implementation.