Dutch-Speaking Team Leader

What We're Looking For We're looking for an inspiring leader who enjoys developing people, building high-performing teams, and creating exceptional customer experiences. Essential Requirements Fluent in Dutch (spoken and written) this is a mandatory requirement. Excellent English communication skills (spoken and written). Previous Team Leader, Team Manager, or Supervisor experience within a customer service or contact centre environment. Proven experience managing teams against KPIs and service level agreements (SLAs). Strong coaching, mentoring, and performance management experience. Excellent leadership, communication, and interpersonal skills. Strong analytical, decision-making, and problem-solving abilities. Ability to motivate, engage, and develop high-performing teams. Strong organisational and time management skills. Proficiency in Microsoft Office and customer service systems. Advantageous Experience within the travel, airline, hospitality, or tourism industry. Experience leadi...

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