Dutch speakers- Customer Support- Porto

Confidential

📍 Porto, Porto District, Portugal

full time Information and Record Clerks

Job Description

About the role

We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Porto. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.

Responsibilities

  • Provide customer support in Dutch via phone, email, and chat

  • Assist customers with inquiries, technical issues, and account-related questions

  • Ensure high levels of customer satisfaction and service quality

  • Accurately document interactions and resolutions in internal systems

  • Work closely with internal teams to resolve escalated cases

Requirements