Driver Verification Team Lead — Hybrid & KPI Driven

inDrive is seeking a Drivers Verification Group Lead to oversee a team dedicated to user verification. This role involves ensuring service quality while managing performance metrics and team dynamics. You will lead a team of 20-25 support agents, focusing on improvements and KPI monitoring.

The ideal candidate holds a Bachelor's degree and possesses strong leadership, analytical, and communication skills. The position includes hybrid work opportunities, enhancing work-life balance while fostering growth within the organization.