Driver Technology Specialist

PS Logistics Shared Services, LLC

📍 Birmingham, Alabama, United States

full-time Computer Occupations

Job Description

Job Description

The Driver Technology Specialist provides hands-on operational and technical support for PS Logistics' driver-facing technology platforms. Reporting to the Driver Technology Manager, this role is the frontline point of contact for driver and fleet manager technology issues, device support, and platform administration tasks. The Specialist plays a critical role in ensuring that drivers across all Asset Group subsidiaries have the tools, access, and support they need to operate effectively — consistent with PS Logistics' driver-first culture.

Essential Duties and Responsibilities, include but are not limited to:

Driver & Fleet Manager Support

  • Serve as first point of contact for driver and fleet manager technology issues — including ELD questions, Samsara app issues, McLeod Sidekick troubleshooting, and document scanning via Document Power.
  • Triage, document, and resolve support requests; escal...
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