Job Description
Driver Team Specialists are responsible for managing incoming driver calls and issues that occur on the day of delivery. They are the primary point of contact for addressing any queries or concerns related to deliveries, ensuring a seamless experience for guests. They collaborate cross-functionally with internal teams and handle tasks such as stock and special-order exchanges, returns, cancellations, guest concerns, and technician requests. This role is located onsite at our Corporate Office in Boston Heights, OH.
Schedule: Monday through Friday with a scheduled day off during the week. Working every Saturday
Key fundamental skill sets for this role will be: