Driver Support Team Lead: Customer Experience & Escalations

A leading transportation app is seeking a Team Leader to manage and mentor a team of driver support representatives. Responsibilities include overseeing operations, resolving driver-related issues, and ensuring customer satisfaction. Candidates should hold a Bachelor's degree, have proven experience in team management and customer service, and be proficient in English and Filipino. The position requires flexibility with a shifting schedule and a commitment to a 6-day workweek.
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