Job Description
Job Description
The driver is responsible for driving a Commercial Motor Vehicle (CMV) as well as packing, moving and safely transporting household goods, office furniture and other heavy items while providing outstanding customer service to all TWO MEN AND A TRUCK customers. The driver should have general knowledge of functional support areas, including the core business, customer service and moving.
Job Responsibilities
- Acts as the physical point of contact for new and existing customers and establishes a rapport and builds confidence in TWO MEN AND A TRUCK services
- Makes recommendations according to customer’s needs on moving services, boxes, supplies and equipment and other value-added services; May recommend alternate services and/or products based on cost, availability or customer specifications
- Obtains customer feedback throughout the move to ensure ongoing customer satisfaction and proactively resolve any complaints