Document Services Associate (6-month contract)

Job Description

Key Responsibilities

• Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, and processing all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx

• Handle sorting and distribution of incoming correspondence that is printed by a third-party vendor and prepare outgoing mail

• Prepare and process all shipments for US and Canadian certificate packages

• Investigate and re-send returned US and Canadian mail as required

• Prepare mailing labels for agent correspondence

• Support our internal and external business partners

• Receive and prioritize documents for processing and prepare for scanning

• Analyze the content of the document to identify the type of form/application for bar coding prior to scanning

• Troubleshoot image qualit...