District Service Manager - Imaging Systems (Field: Bay Area California)
P
Philips
📍 San Francisco, CA, United States
Job Description
As a District Service Manager,you will lead and manage a team of Field Service Engineers forImaging Systemscustomer services, participating in the development and implementation of strategic and tactical plans to achieve annual revenue targets from core business and value-added services. Your team will be responsible for customer satisfaction, performing to maintain and enhance the image of Philips in the local marketplace.
**Your role:**
+ Recruit, onboard, and integrate new hires while developing and retaining top talent. Foster a culture of integrity, communicate business strategy, and build a productive, customer-focused team environment.
+ Drive business and service strategies to achieve customer loyalty and manage relationships with regional sales. Implement customer-focused solutions, ensure Net Promoter Score excellence, and adhere to escalation processes.
+ Build and execute the region's business plan aligned with strategy and goals while driving operational perfor...
**Your role:**
+ Recruit, onboard, and integrate new hires while developing and retaining top talent. Foster a culture of integrity, communicate business strategy, and build a productive, customer-focused team environment.
+ Drive business and service strategies to achieve customer loyalty and manage relationships with regional sales. Implement customer-focused solutions, ensure Net Promoter Score excellence, and adhere to escalation processes.
+ Build and execute the region's business plan aligned with strategy and goals while driving operational perfor...