District Manager - Outlets
C
Coach Malaysia SDN. BHD.
📍 genting highlands, pahang, Malaysia
Job Description
Overview
Coach is a global fashion house founded in NewYork in 1941, and is part of the Tapestry portfolio, a global family of brands committed to innovation and inclusion.
Primary Purpose
The District Manager leads and drives all aspects of the retail business for the district, covering Outlet stores, ensuring consistent customer experience, and partnering with the buying team on customer and competition insights.
Responsibilities
- Customer Engagement – Create and reinforce a proactive selling culture focused on long‑term relationships through clienteling and the customer shopping experience. Foster an environment where service and selling are top priorities through training, coaching, role‑modeling, and personal customer involvement.
- Leadership Effectiveness – Develop the team to deliver outstanding customer experiences across the district. Manage with integrity, honesty, fairness, and knowledge, promoting Co...